CM pulls up PWD officer for lack of accurate information, directs him to verify facts immediately<\/p>\n
\u201cGovernment offices are service centres, temples of public service,\u201d says Chief Minister Shri Vishnu Deo Sai<\/p>\n
CM instructs Collectors to evaluate subordinate officers and take strict action if needed<\/p>\n
Chief Minister Helpline to be launched soon; grievances to be registered via toll-free number<\/p>\n
Raipur,\u00a0Chief Minister Shri Vishnu Deo Sai delivered a strong message on administrative accountability during a review meeting held in Balrampur under the ‘Sushasan Tihar’ programme on May 3. Along with reviewing the progress of government schemes, the Chief Minister clearly fixed responsibility on officials for effective implementation.<\/p>\n
The situation turned serious during the meeting when an officers from the Public Works Department failed to provide accurate details regarding road repairs. Expressing displeasure, the Chief Minister stated firmly, \u201cStep out from the meeting, consult your secretary, and return with correct information.\u201d The room fell silent, signalling that \u201cno negligence in governance will be tolerated.\u201d<\/p>\n
The Chief Minister emphasised that all officials are public servants and must treat their offices as \u201ccentres of service and dedication,\u201d where citizens\u2019 welfare remains the highest priority.<\/p>\n
Highlighting infrastructure, he stated that development is most visibly reflected through roads. He directed that \u201cnot a single road should remain broken before the onset of monsoon,\u201d and instructed the Public Works Department to complete all repair works within stipulated timelines, giving priority to roads in populated areas. He warned that any laxity would invite strict action.<\/p>\n
The Chief Minister also announced that all revenue records in the state will be digitised, enabling citizens to access land documents such as khasra and maps from home with digital signatures, ensuring a \u201csimpler and more transparent system.\u201d Additionally, the \u201cChief Minister Helpline\u201d will be launched soon, allowing citizens to register complaints via a toll-free number for faster grievance redressal.<\/p>\n
Collectors were directed to ensure time-bound resolution of revenue cases so that citizens do not have to make repeated visits to government offices.<\/p>\n
Taking a firm stand on the utilisation of District Mineral Foundation (DMF) funds, the Chief Minister said that maximum expenditure should be focused on the development of mining-affected villages. Use of these funds for headquarters-level works will not be accepted. He also instructed officials to ensure \u201ctransparent and accountable utilisation of mineral resources\u201d in border areas of Balrampur.<\/p>\n
The Chief Minister further directed that no citizen should face difficulty in accessing drinking water. Wherever required, water supply must be ensured through tankers. He also called for advance preparedness to tackle seasonal diseases during summer and monsoon, and instructed officials to ensure adequate availability of paddy, seeds, and fertilisers for farmers.<\/p>\n
Emphasising administrative conduct, he said that officials must treat citizens with respect, listen to their concerns patiently, and ensure timely solutions. He instructed collectors to regularly assess the performance of their subordinate officers and \u201cnot hesitate to take strict action where necessary.\u201d<\/p>\n
District In-charge Minister Smt. Laxmi Rajwade, Surguja MP Shri Chintamani Maharaj, Samri MLA Smt. Uddeshwari Paikra, Pratappur MLA Smt. Shakuntala Porte, District Panchayat President Smt. Hiramuni Nikunj, along with other public representatives were present.<\/p>\n
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